Automated user provisioning via LDAP over SSL improves onboarding speed in test data management

We recently implemented automated user provisioning in ENOVIA R2020x using LDAP over SSL, and I wanted to share our experience. Previously, our manual onboarding process took 2-3 days per user with significant security risks from delayed access revocations.

The implementation focused on three key areas: configuring secure LDAP over SSL connections to our Active Directory, setting up automated provisioning jobs that sync user attributes and roles, and ensuring full security compliance with our corporate policies.

Our LDAP over SSL configuration uses port 636 with certificate validation:


ldap.server.url=ldaps://ad.company.com:636
ldap.security.protocol=ssl
ldap.ssl.truststore=/opt/enovia/certs/truststore.jks
ldap.connection.timeout=30000

The automated jobs now run every 4 hours, provisioning new users within minutes and automatically updating role assignments based on AD group membership. Security compliance improved dramatically with audit trails for all provisioning activities.

Results: onboarding time reduced from 2-3 days to under 30 minutes, zero manual errors, and full compliance with SOC2 requirements. Happy to discuss implementation details.

Great use case! How are you handling role mapping from AD groups to ENOVIA roles? We have complex role hierarchies and I’m concerned about maintaining that mapping logic. Do you use custom code or OOTB configuration? Also, what happens when someone changes departments - does the role update automatically?

One thing to watch out for - LDAP connection pooling. We implemented something similar in R2021x and ran into connection exhaustion under heavy load during bulk imports. Make sure you configure appropriate pool sizes and connection validation. Our ldap.pool.maxActive is set to 20 with validation on borrow enabled. Otherwise solid implementation!

Excellent questions - let me provide a comprehensive overview of our complete implementation addressing all the key aspects.

LDAP over SSL Configuration Details: Beyond the basic SSL setup I shared, we implemented several security hardening measures. Certificate pinning validates the specific server certificate, not just the CA chain. We use TLS 1.2 minimum with strong cipher suites only. Connection retry logic handles transient network issues without failing the entire sync job. The configuration also includes read-only service account credentials stored in encrypted properties files with restricted file permissions.

Automated Provisioning Jobs Architecture: Our provisioning system runs as a scheduled Java service within ENOVIA’s method server. The job queries AD via LDAPS, retrieves user attributes (employeeID, department, manager, email), and cross-references our role mapping database. The sync process is idempotent - running multiple times produces the same result. We maintain a staging table for preview before committing changes to production user accounts. Delta processing ensures we only update changed records, significantly improving performance. The job processes approximately 5000 users in under 10 minutes.

For deprovisioning, we monitor the AD ‘accountDisabled’ attribute. When detected, the user’s ENOVIA account is immediately disabled and their active sessions terminated. After 30 days, the account moves to archived status. All access is revoked but data ownership remains for audit purposes.

Security Compliance Improvements: Audit logging was critical for our SOC2 certification. Every provisioning event writes to a dedicated audit table with immutable records: timestamp, user affected, action taken (create/update/disable), attributes changed, source system (LDAP), and job execution ID. These logs integrate with our SIEM system for real-time alerting on suspicious patterns like mass privilege escalations. We also generate weekly compliance reports showing all provisioning activities, role assignment changes, and any manual overrides. The automated system eliminated the previous risk of orphaned accounts from manual process failures.

Role assignments now match our RBAC policy matrix exactly - no more over-provisioned users with unnecessary access. Separation of duties violations are detected automatically during provisioning and flagged for manual review. The system has been running flawlessly for 8 months with zero security incidents related to user access.

Implementation Tips: Start with a read-only pilot that logs what would change without actually modifying users. This builds confidence in your mapping logic. Use AD group nesting carefully - deeply nested groups can cause performance issues. Document your role mapping thoroughly because it becomes critical operational knowledge. Plan for AD schema changes - our mapping system is flexible enough to handle new attributes without code changes.

The ROI has been substantial: 95% reduction in onboarding time, eliminated manual errors, improved security posture, and freed up 20 hours per week of administrator time for higher-value work.

We use CA-signed certificates from our internal PKI. Self-signed caused us headaches initially with Java trust issues. For the truststore, we imported our root CA certificate using keytool. The key is ensuring your JVM trusts the entire certificate chain. We also set up certificate expiration monitoring to avoid surprise outages when certs expire.

From a compliance perspective, this is fantastic. How are you handling audit logging for provisioning events? We need detailed trails showing who was provisioned, when, what roles were assigned, and by which automated process. Also curious about your deprovisioning workflow when users leave the company.